Refund policy

Refund Policy

Due to the personalized nature of our products (custom digital music), all sales are final.

Once your order has been confirmed and production has started, we do not offer refunds.

However, your satisfaction is important to us. If you are not fully satisfied with the final result, we offer free revisions to ensure it meets your expectations.

You may request revisions within 48 hours after delivery.

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Exceptions

Refunds may only be considered under the following circumstances:
- Your order was not delivered within 72 hours
- A technical issue prevented the delivery of your product

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Contact

If you have any questions or concerns, please contact us at:

support@songelio.com